ENJOY EMAIL THE WAY IT WAS ALWAYS MEANT TO BE
Welcome to Desired Email
A Private and Secure Email Service Built for You
Built to Bring Back Peace of Mind
Thank you for visiting.
Imagine a calmer inbox where only approved people can reach you. Your inbox should be meaningful and beneficial, not something you dread or fear. From your first moment here, your experience is designed to feel simple, safe, and inviting.
Encrypted end to end, HIPAA and PCI DSS compliant, and veteran owned.
Many inboxes feel cluttered with SPAM, scams, and threats. A quieter inbox can change your day. Desired Email gives you a private inbox that respects your time and protects your information. We block SPAM and malware before they reach your inbox. Approve people first keeps strangers out. Your day begins with ease and ends with confidence.
Freedom From Inbox Chaos
Email was meant to bring people together, yet today it can feel stressful and unsafe. Desired Email restores the calm and trust email once offered. Picture opening your inbox and seeing only messages from people you trust, with no distractions and no threats.
Protected by Strong Security
Every message is encrypted end to end, and the To and From lines are hidden for extra privacy. Your encryption keys are never stored on our servers. We are HIPAA and PCI DSS compliant. These protections let you focus on what matters without fear or distraction.
Control Returns to You
Your inbox belongs to you again. You decide who can contact you and what they can send. If something does not feel right, you can remove their access in a moment and your peace returns.
Join the Movement
Thank you for being here. We are honored to welcome you and grateful for your trust. Please keep reading to meet our Founders, learn our Company History, and see the Benefits that lead to the plan that fits you.
THE TEAM REIMAGINING HOW THE WORLD CONNECTS
Our Founders
A Shared Mission
Your safety, privacy, and ease come first. Your inbox is designed to stay calm and simple. Our founders make this possible with steady planning, clear controls, and daily care. Desired Email is veteran owned and led by three seasoned and successful entrepreneurs. They have worked together before and deliver as one team. Thank you for trusting us.
Veteran owned. Decades across technology, finance, sales, and operations. Reliable service, quick help, clear updates.
How We Run the Business
Strong companies serve people well. That is why we match careful planning with daily execution. Costs are watched, growth is paced, and quality is reviewed. Security and support receive constant attention. Daily operations are reviewed and improved so work stays on time and on budget. Decisions are made with clear data and simple rules. This approach keeps the service reliable today and stronger tomorrow.
Meet Our Leaders
John Keller, Co Founder and Chief Technology Officer
John keeps your mailbox safe, fast, and stable every day. He designs and guides our private network and sets the rules our engineers follow to build and check the service. These rules help keep your data safe. He turns complex systems into simple tools that work smoothly on your computer, phone, and tablet. His focus is safety, steady performance, and smooth updates as the service grows. John earned a Bachelor of Science in Information Technology and is currently earning a Master of Business Administration.
Steven Moher, Co Founder, Chief Financial Officer, and Software Developer
Steven keeps the company strong and steady so your service stays dependable. He leads finance and helps shape the product. He plans budgets, reviews results, and keeps clear controls in place. His focus is simple, fair, and affordable pricing. He also ensures strong reporting and careful risk management. Steven brings more than 35 years of experience across finance and technology. He earned a Master of Business Administration, a Master of Computer Information Systems, and a Master of Accounting and Financial Management.
Alexander "Lex" Viera, Co Founder and Chief Sales Officer
Lex makes your experience calm and helpful from day one. He leads growth and customer care. He builds trusted brands and friendly teams that welcome you and support you well. He ensures a smooth start, clear guidance, and timely support. His focus is clear communication, quick answers, and lasting relationships. Lex earned a Bachelor of Applied Science in Business Administration.
What Comes Next
See how this vision took shape in Company History. Learn how we built the service and why each choice protects your day. Open Company History to continue your journey.
HOW YOUR NEEDS INSPIRED A NEW KIND OF EMAIL
Our Company History
Why We Built Desired Email
We started with a simple goal. We wanted to return peace of mind to everyday communication. We listened and researched, then rebuilt email with your needs guiding every decision.
What Sparked the Idea
Email was once exciting, but it became cluttered, risky, and overwhelming. People felt their inboxes were no longer in their control. In 2019, we started this journey to restore calm, privacy, and safety to email.
What We Learned From You
We listened to thousands of people across work, school, family life, and nonprofit service. You told us your inbox was full of spam, scams, and hidden threats like malware, ransomware, and viruses. You wanted simple control and trustworthy privacy. Your stories set the direction to protect time, protect information, and make the inbox feel calm again.
The Three Questions We Asked
We narrowed our research to three questions that mattered most to you.
- Why did email, which is essential to daily life, become so noisy and unsafe?
- What do people truly need from an inbox to feel calm, private, and in control?
- What foundation would keep threats out before they reach your inbox?
Those questions became the blueprint for everything that followed. They turned research into action and kept the work focused on what matters to you. They guided our choices from early prototypes to daily operations.
How We Researched the Problem
We studied how threats spread and why they persist. We examined years of patches, fixes, and filters to see why they did not solve root causes. We tracked why good messages were blocked, why bad messages slipped through, and why the cycle kept repeating.
Why Patches and Filters Were Not Enough
Most systems act after a message arrives, which keeps people exposed. Filters cannot be perfect, and every mistake costs time, trust, or money. We concluded that a different foundation was necessary.
Why Email Still Dominates Daily Life
Email is the most universal digital communication channel in the world. More than 4.5 billion people use email, and over 360 billion messages are sent each day. In the United States, nearly nine in ten people use email regularly across every age group. Because so many lives and records depend on email, solving its risks became essential to our mission.
No single messaging app reaches as many people. WhatsApp, the largest messaging app, has about three billion monthly users. That is still fewer than email. Email remains dominant because it is open, works with any provider and on any device, and lets people send and receive messages even when they are not online at the same time. It also provides permanent, searchable records that workplaces, schools, governments, and families rely on. However, it is also riddled with spam, scams, and threats, which is why people told us they needed a safer foundation for their inbox.
How We Built a Different Path
We designed around one principle. Your choices must come before delivery.
We focused on stopping unwanted messages before they reach your inbox instead of cleaning them up after the fact.
Every design decision traced back to what people told us they needed most. Peace of mind without extra work.
From Research to Reality
We moved carefully from prototypes to daily reliability. We tested, measured, and refined until operations were steady and predictable.
The aim never changed. Give people back ownership of their inbox.
Where We Stand Today
Desired Email reflects the lessons of that journey. It is patent pending and built with compliance and careful operations at its core. Our history is about listening first, learning deeply, and building differently.
Ready for the Next Step
We will keep learning from you, studying new threats, and strengthening our approach. We will test, measure, and improve so the experience stays steady and safe. Your needs will continue to guide what we build next, and we will share clear updates as we go.
Open Threats to see the specific risks we studied. You will learn how those risks work and why patches and filters often fall short. You will also see why a different foundation matters for your inbox, and how it protects your time and information.
SEE THE THREATS AND GET THE PROTECTION
The 15 Email Threats We Quietly Protect You From
Your inbox should feel calm, private, and safe. These are the email dangers most people face today, backed by trustworthy U.S. or industry-wide statistics and clear, simple explanations of how Desired Email protects you without reading or scanning your messages.
1. Spam and Junk Mail
Spam overwhelms inboxes with unwanted messages, fake offers, and distractions, and recent industry data shows that about 46% of all email sent worldwide is spam, while 63% of U.S. adults receive scam or spam emails at least once per week. Desired Email blocks spam before it arrives by allowing only trusted individuals to contact you, giving you a clean, quiet inbox where every message comes from someone you know.
2. Online Predators Targeting Children
Some unsafe people pretend to be children, teens, peers, or adults to gain a child’s trust, and a 2025 U.S. survey found 73% of adults have experienced some form of online scam or attack, showing how common misleading digital contact has become. Desired Email blocks all strangers completely and allows only trusted individuals chosen by a parent or guardian to reach a child’s inbox, helping keep families safer every day.
3. Business Email Compromise (BEC)
Attackers impersonate coworkers or vendors to steal money or sensitive information, and one major U.S.-operating security vendor reported an average of 66 million BEC attempts per month across monitored environments. Desired Email prevents impersonation by allowing only verified, approved individuals to deliver messages, giving your team clarity and protection from costly attacks.
4. Sign-In Theft and Phishing Pages
Phishing emails attempt to steal passwords by asking you to “sign in again,” and U.S. organizations consistently report phishing as the number-one cause of email-based security incidents. Desired Email blocks all links, QR codes, and unknown senders so phishing pages never appear, helping you avoid harmful clicks.
5. Dangerous Files and Malware
Many malware infections in the U.S. begin with an email attachment or malicious link, supported by long-standing industry research showing email is the most common delivery method for malware. Desired Email blocks unsafe file types before they arrive, helping keep your devices, work, and personal information protected.
Start Protection »
6. Supply Chain Attacks
A trusted partner or individual may be compromised without knowing it, and U.S. incident reports show email is a leading initial access point in supply-chain breaches across multiple industries. Desired Email blocks suspicious attachments and harmful behavior even from known senders, protecting you when others around you are compromised.
7. Data Breaches and Stolen Information
Data breaches in the United States are costly and frequent, with 2025 reports showing the average cost of a U.S. data breach exceeds $10 million. Desired Email keeps your inbox private because your messages stay encrypted, and strangers cannot reach you even if your email address appears in a leaked database.
8. Sender Spoofing and Impersonation
Attackers fake “From” addresses to look like someone you trust, and U.S. breach analyses consistently list spoofing and phishing among the top initial access methods for attackers. Desired Email eliminates impersonation attempts by allowing only verified, approved individuals to send mail, helping you instantly trust what arrives.
9. Cyberbullying and Harassment
Hurtful or unwanted messages can target kids, teens, adults, or older adults, and U.S. research shows that 41% of adults and 46% of teens have experienced online harassment or cyberbullying. While harassment happens across many digital channels, unwanted messages can appear in email when strangers have access. Desired Email blocks all unapproved senders and lets you remove access instantly, keeping every family inbox safe and supportive.
10. Urgency Scams and Emotional Manipulation
Scam emails often try to scare or pressure you into reacting quickly, and U.S. cyber reports confirm that phishing remains the number-one initial access tactic used by attackers. Desired Email blocks unknown senders entirely, preventing emotional manipulation from reaching you and helping you stay calm and confident.
Stay Private »
11. Tracking Pixels and Hidden Surveillance
Emails can contain hidden tracking pixels that record when, where, or how you open them, and U.S. security research shows email remains the most common channel for tracking and payload delivery used by attackers and marketers. Desired Email blocks risky elements and limits your inbox to trusted individuals only, helping you stay private and in control.
12. Unsafe Links and QR Codes
Malicious links and QR codes are common attack tools, and incident data in the United States confirms that email is a primary delivery method for phishing links and malicious attachments. Desired Email blocks all links and QR codes before delivery, keeping you safe from dangerous sites and hidden traps.
13. Unknown Senders and Fake Requests
Strangers frequently send fake invoices, misleading offers, or urgent requests, and a 2025 U.S. survey found that 73% of adults have experienced a digital scam or attack. Desired Email blocks all unapproved senders, giving you a quiet, trustworthy inbox free from impostors and fake requests.
14. Marketing Overload and Unwanted Messages
Unwanted newsletters, promotional emails, and commercial messages create clutter and hide what matters, and U.S. adults commonly report inbox overload as part of daily digital stress. Desired Email blocks unapproved senders before delivery, helping your inbox stay organized, calm, and focused.
15. False Positives and False Negatives
A false positive happens when a good message is mistakenly treated as bad and gets blocked or sent to spam, while a false negative happens when a harmful message is treated as safe and reaches your inbox. In U.S. business environments, one review found that 61% of user-reported phishing emails were actually false positives, and strict filters have reached 75–80% false positives. Desired Email avoids misclassification entirely by using a closed, selective model where only approved individuals can contact you.
Try It Now »
Before and After Desired Email
Before Desired Email
Before Desired Email, your inbox feels busy, noisy, and unpredictable. Spam and scams appear without warning, fake sign-in pages make you nervous to click anything, and important messages get buried under clutter. Strangers can reach you or your family, turning your inbox into a daily source of stress.
After Desired Email
After Desired Email, your inbox feels calm, quiet, and protected. Only approved individuals can reach you, and harmful messages never make it through. With no links, no phishing, and no dangerous files, your inbox becomes a private space you can trust for yourself and your family.
What You Get as a Desired Email Subscriber
You enjoy a calm inbox without strangers or surprises. Your family, business, and personal information gain strong protection. Your conversations remain private because we never scan or read your messages. You end each day with fewer interruptions, less noise, fewer risks, and an inbox that finally works for you.
A Calm, Private Inbox That Protects the People You Love
Your inbox should feel safe, quiet, and free from strangers. Desired Email blocks every major email threat before it reaches you — without reading or storing your message content. You deserve an inbox that protects your time, your privacy, and your peace of mind.
Start Your Safe Inbox Today »
BENEFITS YOU FEEL EVERY DAY
More Ways Your Inbox Works for You
20-Second Summary
Your inbox should feel calm, private, and safe. Desired Email helps you get there by blocking strangers, removing noise, and keeping your conversations truly yours. You connect only with the people you trust, and nothing reaches you that should not. Life feels lighter when your inbox finally works for you, not against you.
Why This Matters
Email is part of everyday life, and it touches the people, plans, and responsibilities that matter most. When your inbox feels cluttered or unsafe, it can drain your time and peace of mind. Desired Email gives you a quiet, protected space where your messages stay private and your communication stays clear. You deserve an inbox that supports you, not one that adds stress.
Privacy and Control
Your inbox should feel private and peaceful, and Desired Email protects that feeling from the start. We never sell your data, never show ads, and never read your messages. Your words stay yours alone. You choose who can reach you and how your inbox works, giving you simple, confident control. Strong protections help keep your personal and sensitive information safe, and your inbox begins clean and quiet, filled only with people you trust. Everyone deserves a calm place to connect, and this space is yours.
Trusted across everyday life and work. Built for anyone who values privacy, safety, and peace. Your message is yours alone.
Start Your Safe Inbox »
Ease and Productivity
Desired Email makes communication gentle and easy, no matter how full your life is. Guided onboarding helps you get started quickly, and real humans are here when you need support. Search is fast, attachments stay organized, and everything feels clear and simple to use. Your inbox looks the same on your phone, tablet, and computer, and calm notifications help you stay focused. When mistakes happen, restoring messages or folders is easy, giving you confidence and peace of mind. Your inbox should make life easier, and now it does.
Designed for real people with real lives. Friendly support with no bots and no delays. We are here when you need us, and quiet when you do not.
Make Your Inbox Easy Again »
Growth, Brand, and Value
Desired Email grows with you, whether you are managing your own life or caring for many moving parts. You can add people as you go, keep your structure simple, and stay in clear control. Your messages can carry your name, your domain, or your colors to build trust and consistency. Pricing is straightforward with no surprises, and a calm inbox saves time while reducing the need for extra tools. Your subscription also supports programs that help kids, families, neighbors, and service members. When you choose Desired Email, you create value for yourself and for your community.
Simple pricing with no surprises. Built to grow with you at every stage. Your inbox should lift you up, not weigh you down.
Get Started Now »
Your Safety and Peace of Mind
We never read your messages. Your words stay private. There are no ads, no data selling, and no tracking across the web. You approve every sender so only trusted people can reach you. It is safe and welcoming for people of all ages and all walks of life. Made for anyone who wants peace, not noise. Your privacy is never for sale.
Ready to Begin
Your inbox should feel safe, quiet, and yours. You deserve a place where you can breathe, focus, and stay protected. A more peaceful inbox is waiting for you, and it takes less than a minute to begin.
Start Your Safe Inbox Today »
Stay Protected
Start your safe inbox today. Keep your communication private, calm, and truly yours.
Sign Up »
PROTECTING YOUR DATA WITH PROVEN STANDARDS
Certifications and Compliance
We follow trusted privacy and security standards to keep your information safe, your messages private, and your inbox peaceful. This page gives you a simple, friendly overview of what these standards are and how they help protect you every day. If you ever need the full legal details, we can provide them directly to you upon request.
20-Second Summary
Your privacy truly matters. That is why we follow proven rules like HIPAA and PCI DSS to protect your health information, your payments, and your messages from the moment they enter our system. These standards guide how we use strong encryption, limit access, and respond quickly if something ever goes wrong. You get strong protection without doing anything extra.
Start Your Safe Inbox Today →HIPAA Compliance
What HIPAA Is
HIPAA is a U.S. law that protects personal health information. It sets clear rules for how sensitive details must be handled, stored, and shared. These safeguards help ensure your information stays private and in the right hands.
Why This Matters to You
Your health details stay protected, calm, and under your control. You decide who can see them and when they can be shared. Whether it is a doctor’s note, a school form, or information for a family member, your private details remain protected.
How We Support HIPAA Compliance
We use strong encryption, limited access, and clear activity logs to help keep information safe. We follow HIPAA rules for managing risks and responding to incidents. We never read your message content or store your encryption keys, so your private conversations stay truly private.
Full HIPAA Legal Requirements (Available Upon Request)
For schools, nonprofits, healthcare partners, and auditors who need complete details, we provide the full HIPAA safeguard requirements in one simple document.
To request the full HIPAA documentation, email support@desiredemail.com.
Sign Up »
PCI DSS Compliance
What PCI DSS Is
PCI DSS is a global security standard that protects payment card information. It explains how card data must be handled so every payment stays safe and secure.
Why This Matters to You
Your payment information is protected from the moment you check out. Because we use Stripe Checkout, your full card number never touches our servers and stays inside Stripe’s secure, certified systems. Your payments remain simple, private, and safe.
How We Support PCI DSS Compliance
We rely on Stripe’s PCI DSS Level 1 certified environment for all card processing. We use strong encryption, limit access, and keep systems updated to help protect every payment from start to finish.
Full PCI DSS Legal Requirements (Available Upon Request)
Businesses, nonprofits, schools, and financial teams can request the full PCI DSS requirements and Stripe’s validated controls for their compliance needs.
To request full PCI DSS documentation, email support@desiredemail.com.
Sign Up »
What This Means for You
You get strong privacy and payment safety built directly into your inbox. We follow HIPAA safeguards for health information and PCI DSS rules for payments while keeping your messages private, encrypted, and in your control. Your inbox becomes a safe place for you, your family, your team, and the people you care for.
Compliance Summary
This page gives you a clear, high-level view of how we follow trusted privacy and security standards. Last review: December 2025. If you need full documentation for an audit or review, email support@desiredemail.com and we will gladly provide everything you need.
TRUSTED PARTNERS AND STRONGER PROTECTION
Strategic Partners
| Partner | Description | Website |
|---|
| Amazon Web Services | A secure cloud services platform, offering computing power, storage, and content delivery. | https://aws.com |
| Lois Whitestud | Creator of engaging doodle whiteboard animation explainer videos on fiverr.com | https://www.fiverr.com/s/Bkmdmy |
| Stripe Payment Services | A secure online payment processing platform that enables businesses to accept payments online. | https://stripe.com |
CHOOSE THE PLAN THAT PUTS YOU IN CONTROL
Subscriptions
You deserve an inbox that feels calm, private, and safe. That is why we offer three simple plans: Primary, Dependent, and Portal. Each one keeps strangers out, protects your privacy, and gives you clear control over who may reach you.
20-Second Summary
Every subscription starts with a Primary Account. It protects your inbox, blocks strangers, and gives you full control. From there, you can add Dependent accounts for people you care for and Portal accounts for groups you serve. Each plan keeps your messages private, removes spam completely, and gives you the freedom to grow at your own pace.
Sign Up »
DE Primary Account
Your foundation for safe, private communication. Primary is $108 per year, which equates to only $9 a month when paid annually, or $13.50 on a monthly plan. It gives you a private inbox that stays calm and clean because only approved contacts can reach you.New people send a short request so you see who is asking and why. Messages begin only after you say yes, so you remain in control at every step.
You start with 6 gigabytes of storage, and your messages stay encrypted in transit and at rest. Dangerous files cannot run, so malware and ransomware cannot start. Primary is a simple, safe way to protect your time and your privacy every single day.
Sign Up »
DE Dependent Account
Extend protection to the people you trust most. Dependent is $72 per year, which equates to only $6 a month when paid annually, or $9 on a monthly plan. It extends protection to people you care about, with clear oversight from a Primary account.Each Dependent inbox follows the same calm, private rules as Primary. New contacts send a short request, and messages begin only after approval, so you can guide who may reach them.
You start with 4 gigabytes of storage, and messages stay encrypted and private. Dangerous files and unknown code cannot run, which keeps inboxes simple and safe. Dependent is a gentle way to protect kids, teens, older adults, or anyone who needs a quieter communication space.
Sign Up »
DE Portal Account
Safe, simple, and compliant communication with many people at once. Portal is $72 per year, which equates to only $6 a month when paid annually, or $9 on a monthly plan. It gives you a safe place to communicate with many people at once, such as students, patients, clients, families, or community members.Contacts can write only with the Primary or Dependent who manages the Portal, which keeps communication organized and safe. Shared storage supports group communication while you stay in control of who may reach your team or organization.
Messages stay encrypted in transit and at rest, and risky files never run. Portal helps groups stay connected with calm, private, trusted communication.
Sign Up »
Not Sure Where to Start?
Primary is for you. Dependent is for people you look after. Portal is for groups you serve, such as students, patients, clients, or community members.
Take your time and choose the plan that fits you now. You can start on a monthly plan if that feels easier and switch to annual at renewal to save more when you are ready.
Sign Up »
CLEAR GUIDANCE, FULL CONTROL
Sign-Up Instructions
Working on This.
PLAIN WORDS AND CLEAR MEANING
Desired Email's Glossary of Terminology
This glossary is designed to educate our subscribers about terms and their meanings. Understanding these terms provides insight into Desired Email's features and security measures. This is a living document that will be continuously updated with new terms, helping you stay informed and protected as our platform evolves.
| Term | Meaning |
|---|
| Authorization Request Token (ART) | A short, secure request used to ask to connect. You can send ARTs to others and receive ARTs from people who want to reach you. You see who is asking and why before anything begins. This keeps surprises out and gives you full control. |
| ART Statuses | Settings that help you stay in charge of who can reach you. You can change a status at any time, whether you sent the request or received it.
• Active: Messages can start.
• Blocked: All messages and future requests stop.
• Denied: You say no and remove them.
• New: Waiting for your review.
• Purge: Makes a permanent clean break, deleting the request and all messages with this person.
• Reported: You alert us to risky activity. We review and take action to protect your account.
• Suspended: Pause messages for now. |
| Business Email Compromise (BEC) | A scam where someone pretends to be a boss, coworker, or vendor to trick you into sending money or data. DE helps stop this by blocking strangers, requiring approval before messages start, and never running code from attachments. |
| Closed Messaging System | Only approved people can contact you. This greatly reduces spam and scams. Your inbox stays calm and clear. |
| Codes We Do Not Run | To protect you, files with code can be sent, but they do not run in DE. If you need to use one, download it and open it on your device with a trusted app. See the FAQ: Codes we do not run (for your safety). |
| Cyberbullying | Mean or harmful messages sent to scare or shame someone, often kids or students. DE helps prevent this because only approved contacts can message you, and parents or schools can set simple rules and pause or block senders. |
| Database Storage (what DE uses) | A structured way to keep messages and files organized. Search is fast, records stay tidy, and you can restore to an earlier time. |
| Desired Email (DE) | A private email network that protects your time and privacy. Only people you approve can reach you. Your encryption keys stay with you and your contact, never on our servers. |
| DE Account Types | Pick what fits your life and grow as needed.
• Primary: Your hub with 6 GB and full controls. Designed for individuals and organizations that need full control. Ideal for parents, business owners, admins, clinicians, and team leads. Can connect across the DE World after you approve an ART.
• Dependent: Linked to a Primary with 4 GB. Designed for people managed by a Primary. Ideal for kids, students, seniors, teammates, or volunteers who need guidance. Can connect across the DE World after you approve an ART.
• Portal: 2 GB shared for up to 100 contacts. Designed for one-to-many outreach managed by a Primary or Dependent. Ideal for clinics, schools, teams, and nonprofits to reach clients, parents, patients, or donors. Portal contacts can message only the Primary or Dependent who manages the Portal.
Every organization must have at least one Primary as the hub. If you are an individual, you must start with a Primary. From there, add Dependent or Portal accounts only when you need them. This keeps control in one place, protects your inbox, and makes billing simple.
GB = gigabytes. |
| DE World | Everyone using Desired Email across all families, schools, teams, and businesses. Primary and Dependent accounts can connect with people in the DE World after you approve an ART. Portal accounts do not message the DE World. They message only the Primary or Dependent who manages the Portal. |
| Encryption | A strong lock for your data. It scrambles messages so only you and your approved contact can read them. DE uses encryption in transit and at rest. |
| Encryption Keys | Codes that lock and unlock messages. The keys stay with you and your contact, not on our servers. |
| Interactive Media Files | Files that can play, collect input, or run code. They can be sent, but they do not run in DE for safety. Download to use them on your device. See the FAQ: Interactive media files (examples and how they work). |
| Malware | Harmful software that tries to damage devices or steal data. DE helps block it by never running code and allowing only approved people to message you. For plain-language definitions of common types, see the FAQ: Malware types we block. |
| One-Way Messaging (outside DE) | Reach anyone outside DE. Replies do not come back into DE. Use this to make first contact. For ongoing two-way messages, add them to your Portal (uses one slot) and share that address. |
| Phishing | Fake messages that try to steal passwords or money. Because strangers cannot reach you, phishing is far less likely. |
| Point-in-Time Recovery | Undo mistakes by restoring messages or folders to how they looked before a change. |
| Selective Messaging | You choose who may contact you and what they may send. This removes spam and keeps your day focused. |
| Spam | Unwanted messages that waste time. By allowing only approved contacts, we keep spam out so you can focus on what matters. |
| Zero Data Selling | We never sell your personal data. Your messages and metadata stay private. You can use DE with confidence. |
