Frequently Asked Questions

Protect business email with calm, controlled access

Businesses

1) How does Desired Email keep my business safe?

Desired Email reduces risk by limiting who can contact your business and what they can send. Messages are protected in transit and at rest, and header information is encoded for added privacy. We do not read your messages, and you remain in control of access at all times.

2) How do you reduce spam and clutter?

Only approved contacts may message you, which keeps spam and unwanted outreach out by default. Messages are automatically grouped by sender, making conversations easier to manage. This creates a calmer, more focused inbox.

3) Is it affordable and can it grow with us?

Pricing is clear and predictable, and you can start with only what you need. You may add users, Portal capacity, or storage later as your organization grows. This avoids forced upgrades or system changes.

Protect supporters and keep outreach organized

Charities

1) How does Desired Email protect our donors and staff?

Desired Email limits who can contact your organization and prevents unknown senders from reaching inboxes. Messages are protected in transit and at rest, and you can pause, block, or remove access at any time. This helps protect donors, volunteers, and staff from scams and abuse.

2) Can Desired Email help us stay organized and compliant?

Yes. Auto sorting organizes messages by sender, and controlled access supports HIPAA-aligned and FERPA-aligned use when managed properly. Payment processing is handled by Stripe, which supports PCI DSS requirements.

3) Is Desired Email budget friendly?

Plans are designed so you can pay only for what you need today. You may add accounts or storage later without disruption. This makes budgeting easier and more predictable.

Help your family avoid spam and unwanted contact

Families

1) How does Desired Email keep my family safe?

Desired Email prevents strangers from contacting your family by default. Messages are protected in transit and at rest, and you control who may reach each inbox. This reduces unwanted messages and stress.

2) Does Desired Email reduce spam and cyberbullying?

Yes. When unknown senders cannot reach an inbox, spam and bullying attempts drop sharply. You can also pause or block approved contacts at any time if something does not feel right.

3) Is Desired Email affordable?

Pricing is clear and flexible, allowing families to start small. You can add storage or accounts later as needs change. This keeps costs manageable.

Email built around consent and control

General

1) What is Desired Email?

Desired Email is a private email system where you decide who may contact you. Approval is required before communication begins, which helps reduce spam and scams. We do not read your messages and do not run ads.

2) How is Desired Email different from free email?

Free email services allow anyone to reach you and often rely on ads or data collection. Desired Email blocks unknown senders by default and does not sell your data. The result is a calmer, more predictable inbox.

3) What if I approve the wrong person?

You can change your decision at any time. Access can be paused, blocked, or removed if something feels wrong. Once access is removed, messages stop immediately.

4) Who started Desired Email and why?

Desired Email began in 2019 when its founders saw how spam, malware, and weak privacy harmed people.

Real support from real people

Need Help

1) How do I contact support?

Email support@desiredemail.com and a real person will review your message. We do not use automated chat systems.

2) How fast do you reply?

Most questions receive a response within 24 to 48 hours. Complex issues may take longer, and we keep communication clear.

3) What if I need help after hours?

You may email at any time. If an issue is urgent, include URGENT in the subject line.

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Specifications

1) What systems are supported?

Desired Email works on modern browsers that support HTML5 and JavaScript ES6. Keeping your browser updated ensures full functionality.

2) Why do specs matter?

Security and encryption depend on modern browser capabilities. This keeps accounts safe and stable.

3) What if my device is not supported?

Some features may not work correctly. Using a newer browser or device is recommended.

Secure checkout with clear pricing

Payment Options

1) What payment methods are accepted?

Credit cards, debit cards, digital wallets, and ACH via Stripe are supported. Card data never touches our servers.

2) Can I pay monthly or yearly?

Yes. Primary Accounts are $13.50 monthly or $108 annually. Dependent and Portal Accounts are $9 monthly or $72 annually.

3) Is payment information safe?

Stripe handles all payments using PCI DSS Level 1 systems.

Choose the plan that fits your needs

Subscriptions

1) What plans are available?

A Primary Account is required. Dependent and Portal Accounts can be added as needed.

2) Can I change my plan later?

Yes. You can adjust accounts or storage at any time.

3) Why pay for email?

Paying supports a private service that does not rely on ads or data sales.

Share safer email and earn commissions

Work With Us

1) Why join Desired Email?

You work independently with flexible hours. Training and tools are provided if you want them.

2) How do I earn?

Compensation is performance based through commissions and overrides. There are no income guarantees.

3) What do I get to start?

You receive a personal landing page, operating account, training if desired, and a private back office.

 Content Updated: 2026-Jan-05 @ 00:37:30 

All rights reserved 2019-2025 by Desired Email LLC. All concepts, processes & files Copyright 2019-2025 by Desired Email LLC. Patent Pending.