Terms of Service

Introduction

Welcome to Desired Email. We are excited to have you as part of our community and appreciate the trust you place in us. This Terms of Service document outlines the legally binding rules and guidelines for using our services. It is essential that you read and understand these terms, as they represent an agreement between you and Desired Email, LLC, a Texas Limited Liability Company.

Acceptance of Terms

By using Desired Email, you agree to comply with our Terms of Service. If you do not agree, you must not use the service. These terms apply to all users of Desired Email, including businesses, charities, and individuals. By continuing to use the service, you confirm that you understand and accept.

About the Service

Desired Email is a complete reinvention of what email can be. With us, you regain control over your communication, your privacy is guaranteed, and your inbox is free from the noise and risks that dominate other platforms. Our patent-pending system uses a closed network, blocking executable files from running in our system and dramatically reducing the odds of a security breach. Whether you are an individual, a business, or a charity, Desired Email is here to provide you with affordable, private, secure, and user-friendly communication tools.

Changes to the System

We are constantly working to improve Desired Email. Occasionally, this means that we need to update or modify parts of our system, services, or these terms. We reserve the right to make these changes at any time. Whenever we make significant changes, we will notify you, either through email or directly on the Desired Email platform. By continuing to use the service after changes, you agree to those changes.

Contact Us

Your feedback and questions are very important to us. No question or comment is insignificant, and all inquiries are welcome. If you need assistance, please reach out to us at support@desiredemail.com.

If you have suggestions for system improvements or bugs to report, you can email us at improvements@desiredemail.com. We truly welcome and appreciate your input.

Cookie Policy

We value and honor your right to privacy. Simply put, we respect your privacy and only use cookies for their original purpose, which is to make the application work properly.

We only issue essential cookies.

We do not track your activity, share your information with anyone, or use third-party cookies.

No advertising, analytics, marketing, social media, or tracking cookies are used.

We only use cookies that are essential for the user experience:

Member Cookie: This lets you bypass the About page and log in directly, storing only the time and date of your last login. You can delete it anytime, but you will have to log in manually again.

Session Cookie: This allows you to navigate the application and is deleted when you close your browser.

These cookies are not used for any other purpose and do not violate your right to privacy. That is why they are excluded from the EU's GDPR regulations. Without these cookies, the application would not function properly, so there is no opt-out.

Data Usage

Desired Email is committed to protecting your data. We do not sell your data to third parties, and we limit data collection to the minimum required for providing our services. All data is encrypted in transit and at rest to ensure that only you and the person you are communicating with have access to it. We also encode the "To" and "From" fields for an extra layer of protection. Furthermore, we prevent security breaches by blocking executable files from running on our system.

Disclaimer

Desired Email provides its services as-is, without any warranties. While we strive to make sure our services are always available and functional, there may be times when technical issues arise. We do not guarantee that the service will be error-free, uninterrupted, or secure at all times.

Entire Agreement

This Terms of Service document represents the entire agreement between you and Desired Email, LLC. It overrides any prior agreements or understandings related to the use of Desired Email.

Governing Law

These terms are governed by the laws of the State of Texas, without regard to its conflict of law principles. Any legal claims related to the use of Desired Email will be addressed in the courts of Texas, providing clarity and consistency for all parties involved.

Notices

We will send important notices to you via the email address you provided when signing up for Desired Email. It is your responsibility to keep your contact information up to date. If you need to notify us, you can do so by emailing support@desiredemail.com.

Privacy Policy

Your privacy is incredibly important to us. We do not sell your data to third parties. All data shared through Desired Email is encrypted both in transit and at rest. This ensures that your communications remain private and secure. We are HIPAA and PCI COMPLIANT, so any health-related communications are handled with the highest standards of privacy.

Service Availability

We strive to provide you with uninterrupted service, but service availability can be affected by factors outside our control, such as internet outages, maintenance, or system updates. We will notify you of planned maintenance, but there may be times when unexpected downtime occurs. We are not liable for any service disruptions.

Supported Systems

Desired Email is designed to run only on systems that support both HTML4 and JavaScript ES6. By focusing on these technologies, we ensure a secure and seamless experience for our users. Below is a list of operating systems supported by each company:

Apple:

Desktop: macOS 10.13 (High Sierra) and newer

Mobile: iOS 12 and above

Browser: Mozilla Firefox version 116 and above

Google:

Desktop: ChromeOS

Mobile: Android 8.0 (Oreo) and above

Browser: Mozilla Firefox version 116 and above on Android

Linux:

Desktop: Ubuntu 18.04 LTS and later, Fedora 30 and later, Debian 10 and later

Browser: Mozilla Firefox version 116 and above

Windows:

Desktop: Windows 10 and 11

Browser: Mozilla Firefox version 116 and above

Termination

Desired Email is committed to maintaining a safe, secure, and respectful platform for all users. We reserve the right to suspend or terminate your account if you violate these terms or misuse the service. Misuse includes actions such as attempting to cyberbully, distributing malware, engaging in phishing attempts, or sending SPAM. If you are found guilty of these actions three times, your account will be permanently banned from Desired Email, LLC, and you may face civil or criminal prosecution. We take these violations very seriously to ensure the security of our platform and users.

Additionally, falsely reporting other subscribers for these offenses three times will lead to the same consequences. We believe in fostering a trustworthy and respectful community. Misusing the reporting system harms this trust and will not be tolerated. By using Desired Email responsibly, you contribute to the security and integrity of our platform.

You are prohibited from using Desired Email to engage in any communication that is racist, hateful, or sexual in nature. Such behavior will lead to immediate suspension or termination of your account and may include legal action. Moreover, using our system to participate in or facilitate any illegal activities will result in the immediate termination of your account, and you will be permanently banned. Our platform is built to support positive and lawful communication, and we are committed to upholding these standards.

If you are a cyberbully, pedophile, or spammer, you are not welcome here. Do not sign up for Desired Email. Your presence and actions go against everything we stand for, and we will not tolerate it. If you attempt to join our platform, you will be swiftly removed, permanently banned, and no refunds will be issued. Desired Email is a community built on respect and security, and individuals who engage in harmful or illegal activities have no place here.

User Responsibility

As a user of Desired Email, it is your responsibility to:

  • Use the service in a lawful and respectful manner.
  • Keep your login credentials secure.
  • Notify us immediately if you suspect unauthorized use of your account.
By adhering to these responsibilities, you help maintain a safe and reliable platform for everyone.
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